Helping Utilities Engage

Driving more valuable customer relationships for our partners
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The Engagement Opportunity

Download our global report to find out how customers view their relationship with their Utility company, what their concerns are around the home, and understand their interest in the solutions we can provide.

About HomeServe

HomeServe works with large Utility companies to provide 7.8 million customers with home repair and improvement services.

Find out more about Homeserve PLC

HomeServe in the media

HomeServe at a glance


Affinity partner households




Retention rate


Adjusted operating profit

Our locations


 Began operations 1993

 2.2m customers

 £358m revenues

North America

 Began operations 2003

 3.6m customers

 £282m revenues


 Began operations 2007

 1.5m customers

 £141m revenues


 Began operations 2001

 1.1m customers

 £100m revenues

New markets

Investments in new geographies and Home Experts

 0.2m customers

 £19m revenues

Who we work with

HomeServe works with some of the largest Utility companies in the world in joint ventures and long-term partnerships.

Case studies

See a few of our Home Services propositions in action.

Veolia Eau

Market: France

Trade: Water

The Veolia Group specialises in energy, water and waste management and all associated technologies.


Market: Spain

Trade: Electricity

Endesa are one of the largest electricity companies in Spain, providing services to nearly 11.2 million customers.


Market: USA

Trade: Electrical

AEP are one of the largest electrical companies in the Unites States

Get in touch

If you would like to hear more about the Home Services opportunity, please complete the form below and we will be in touch.



HomeServe, Cable Drive, Walsall, United Kingdom, WS2 7BN

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