Welcome to www.homeserveglobal.com (the ‘Website’) owned and operated by Homeserve plc, a company registered under company number 02648297 in England and Wales with its registered office at Cable Drive, Walsall, WS2 7BN (‘Homeserve’, ‘us’, ‘we’ or ‘our’ for short). ‘You’ and ‘your’ means you as the user of the Website.
Terms that apply to your use of our website
If you are uncertain about any of the terms of the Agreement, please email us or write to us at the address below (see the ‘Contact us’ section) and we will respond to your query as soon as we can.
Changes to this agreement
We may from time to time make changes to the terms of the Agreement. Please review the Agreement from time to time to ensure that you are aware of any changes made by us. If you do not agree to such changes, you should not use the Website.
Accessing our website
Access to the Website is permitted on a temporary basis. Access to the Website is dependent upon availability of the World Wide Web and we accept no responsibility for your inability to access the Website arising out of circumstances beyond our reasonable control. We reserve the right to withdraw, disable or amend access to the Website without notice. In addition, we reserve the right to disable your access at any time if, in our opinion, you have failed to comply with any of the provisions of the Agreement.
Reliance on information posted on our Website
Commentary, information and other materials posted on the Website are not intended to constitute professional advice and should not be relied upon in this way.
Linking to our Website
You may link to our home page, provided you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. You must not link to our Website in anyway which suggests any form of association, approval or endorsement on our part where none exists. You must not remove or obscure (by framing or otherwise), any copyright notice, advertisement or other information published on the Website. The Website must not be framed on any other website. We reserve the right to withdraw linking permission without notice.
Permission to use our Website and its content
We (and/or our licensors) own the content, graphics, text, photographs, logos, marks (including the registered trade mark ‘HomeServe’) and other contents of the Website (collectively the “Materials”). The Materials are protected by various intellectual property rights including copyright, trade mark and database rights.
We expressly reserve all intellectual property rights in the Materials and, other than set out below, no right or licence is granted to you to use any Materials.
You are only permitted to retrieve and display the Materials on a computer screen, store Materials in electronic form on disk (but not on any server or other storage device connected to a network) and print one copy of such Materials for your own personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Other than set out above, you may not reproduce, modify, copy, distribute, display, broadcast, transmit or use any of the Materials without prior written permission from us.
Third-party sites and content
Communication between you and us
If you need to contact us about anything relating to the Agreement, you can do so using the details in the “Contact Us” section below. If we need to contact you, we will do so by telephone, email or post to the telephone number, email or postal address provided by you during the order process or during any subsequent correspondence.
Limits on our responsibility to you
We are careful about the content we display on our Website and we try to ensure that the Website is safe to access and use but errors (including inaccuracies and typographical errors) and defects may occur.
Whilst we reserve the right, at any time and in our sole discretion, to correct any errors or omissions, make changes to the features, functionality or content of the Website and to edit or delete documents, information or other content on the Website, the Website is provided without any guarantees, conditions or warranties. As such, we cannot guarantee that the Website is or will be error free, free of viruses or other harmful components or that defects will be corrected.
As far as the law allows, we exclude all statements, terms and warranties that may be implied. We will not, under any circumstances, be responsible for any losses you suffer as a result of using this Website that are not as a direct consequence of our behaviour and that we could not have been expected to foresee. In particular, we will not be responsible for losses related to any business (including profits), loss of data or loss of goodwill, whether these losses are direct, indirect, or for any indirect financial (or monetary) losses.
This does not affect our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or for any other liability which cannot be excluded or limited under applicable law.
Our responsibility to you for each product or service purchased will be as set out in the Additional Terms applicable to the product or service in question.
Your statutory rights are not affected by anything in this Agreement.
Legal compliance and applicable law
You agree to comply with all applicable laws and regulations in England and Wales in connection with your use of the Website and any Materials.
The laws of England and Wales apply to and govern any dispute arising out of or in connection with the Agreement or its subject matter (including non-contractual disputes or claims). All disputes relating to this Agreement or our Website shall be subject to the jurisdiction of the courts of England, and Wales. You should read the applicable section of the Additional Terms in respect of any dispute arising out of or in connection with the purchase of any product or service.
Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed so that it is compliant with applicable law and the remaining portions shall remain unaltered and in full force and effect. To the extent that anything in or associated with the Website is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any terms of this Agreement shall not be construed as a waiver of the term or the right to enforce it. Our rights under this Agreement shall survive any termination of this Agreement.
If you have any concerns or queries about material that appears on our Website please email us at firstname.lastname@example.org or write to us at HomeServe Global Partnerships, Cable Drive, Walsall, WS2 7BN, UK.