News and opinion

The latest news and opinion from HomeServe

Utilities on the hot seat of renewable energy

Over the last 30 years, renewable energy has gone from a fringe movement to a fully-fledged contender in the Utility sector. Thanks to large initial investments by governments interested in cleaner energy, the sector is now growing exponentially.

Profits, more and more a result of successful partnerships

We believe in the power of partnerships as an accelerator. This article explores how Utilities such as #eon and Eneco have profited from collaboration, as well as the lift in engagement home service programmes have brought to the likes of Veolia and First Energy.

Smart home success factors for Utilities

With the size of the smart home market expected to quadruple by 2023, we have outlined some success factors to consider in order to capitalise on this opportunity.

5 customer trends Utilities can leverage positively

Utilities have a prime role to play in this revolution, if they can embrace change and keep pace with their customers’ needs. To that end, here are 5 global customer trends Utilities can positively leverage.

Learning from Telcos

Lessons learned from other sectors can set Utilities on the path to customer engagement

Smart home revolution

Utilities must grab the smart home revolution by the horns if they are to remain relevant in customers’ homes