News and opinionThe latest news and opinion from HomeServe
Utilities have a prime role to play in this revolution, if they can embrace change and keep pace with their customers’ needs. To that end, here are 5 global customer trends Utilities can positively leverage.
Lessons learned from other sectors can set Utilities on the path to customer engagement
We know having satisfied customer is a good thing, but what is the impact on business metrics?
Utilities must grab the smart home revolution by the horns if they are to remain relevant in customers’ homes
‘The Engagement of Opportunity for Utilities’ report by HomeServe surveyed 20,000 Utility customers across 20 countries.
New Research from HomeServe reveals the opportunity for Utilities to become more relevant in customers’ homes.
How smart technology is changing the dynamic between customers and their Utility providers
HomeServe announced its largest ever acquisition, of certain of the trade and assets of the home assistance cover business of Dominion Products and Services business in the US.
Rapidly-evolving technology, changing policies, and a shift in consumer expectations are putting pressure on the energy sector worldwide.
HomeServe announced strong momentum across the group with operating profit up 20% to £104.7m, as well as a record performance in North America with 100 new partner signings.