Independent study hails HomeServe as the UK’s most improved company for customer service.
An in-depth survey of some of the UK’s biggest brands run by the Institute of Customer Service reveals HomeServe is the country’s most improved company for Customer Satisfaction in the “Services” sector since records began in 2009. The bi-annual UK Customer Satisfaction Index (UKCSI), assessed more than 30 measures of Customer experience covering professionalism, quality and efficiency, ease of doing business and timeliness.
LONDON – 14 February 2019 – HomeServe plc (“HomeServe”), the international home repairs and improvements business, has signed an agreement with Mitsubishi Corporation (“MC”) to establish a joint venture (“JV”) in Japan.
We believe in the power of partnerships as an accelerator. This article explores how Utilities such as #eon and Eneco have profited from collaboration, as well as the lift in engagement home service programmes have brought to the likes of Veolia and First Energy.
Home Services offerings can become successful strategies for Utilities wanting to strengthen and lengthen relationships with their customers.