Independent study hails HomeServe as the UK’s most improved company for customer service.

An in-depth survey of some of the UK’s biggest brands run by the Institute of Customer Service reveals HomeServe is the country’s most improved company for Customer Satisfaction in the “Services” sector since records began in 2009. The bi-annual UK Customer Satisfaction Index (UKCSI), assessed more than 30 measures of Customer experience covering professionalism, quality and efficiency, ease of doing business and timeliness.

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