Cookie Policy

HomeServe cookie policy

We would like to ensure that all visitors to our website understand exactly what cookies are used to run and how these affect you as a visitor to our website.

What are website cookies?

A cookie is a small text file which is stored by your internet browser when you visit a website.

Cookies are generally used to find out about and monitor your browsing preferences and activity. For example, may hide or display different types of information to you based on your previous visits to our website.

Most of the time, your browsing experience is likely to be enhanced through the use of cookies. For example, some types of cookie are used to enable the visitor to watch videos or complete online surveys, whereas others suggest products to a user based on their previous browsing or purchasing history.

How does use cookies? uses a range of cookies to enable us to collect information about visitors to our website. This includes information such as visitor numbers to each of the pages on our site and whether you visited our website via a search engine (such as Google or Bing).

Cookies and your privacy

Cookies allow us to collect information about visitors to our website in an anonymous manner. If, for any reason, we do wish to obtain personal information which may identify you, we will obtain it in a clear and fair manner and also explain what we plan to do with your information. Please see our Privacy Policy for further information.

How to control your cookie preferences

You have full control over your cookie preferences for each website you use. You can find out more about how to edit your cookie preferences for on our cookie settings page.

Please be aware that:

  • You may not be able to use all of the interactive features on our website if cookies are disabled.
  • You will need to alter your cookie settings for each type of browser and device which you use to browse our website.

Further cookie information

More information on website cookies and the ways in which you can delete and control cookies on your computer is available from